Project Detail
One Medical
Modern primary care clinics designed for a patient-first healthcare experience.
Project Overview
These One Medical locations deliver a modern healthcare environment that reflects the brand's commitment to a seamless, patient-centered experience. The build-out transformed a commercial shell into a fully functioning primary care clinic featuring custom reception areas, exam rooms, and patient amenities. Hatt Management oversaw the construction to ensure the finished space met One Medical's exacting design standards while complying with all healthcare facility requirements.
Key Project Details
Client Goals
- Create a welcoming, hospitality-inspired environment that sets patients at ease from the moment they arrive.
- Deliver a clinic that supports One Medical's technology-driven care model with integrated infrastructure.
- Maintain brand consistency with One Medical's signature warm, modern aesthetic.
- Ensure full compliance with New York healthcare facility codes and ADA requirements.
Our Role– Construction Management
Hatt Management served as the owner's representative for One Medical, managing the complete build-out of their New York City clinic from pre-construction through final delivery.
- Healthcare Coordination – Managed specialized medical infrastructure including HVAC, plumbing, and electrical systems to meet clinical operational standards.
- Brand Standards – Ensured all finishes, fixtures, and materials aligned with One Medical's corporate design guidelines.
- Vendor Management – Coordinated procurement and installation of custom millwork, decorative tile, and specialty lighting elements.
- Quality Control – Conducted thorough inspections to verify compliance with healthcare facility standards and finish quality.
Key Challenges
- Healthcare Compliance – Meeting stringent New York City Department of Health and building code requirements for a medical office facility.
- Specialty Finishes – Installing custom architectural elements including wood slat ceiling systems and three-dimensional decorative tile to achieve One Medical's distinctive aesthetic.
- Urban Construction Logistics – Coordinating deliveries, material staging, and construction activities within a dense New York City environment.
Outcome
Hatt Management delivered a turnkey primary care clinic for One Medical that embodies the brand's modern, patient-first philosophy. The finished space features a striking reception area with custom 3D tile work, warm wood slat ceilings, and thoughtfully designed patient circulation—creating a healthcare environment that feels more like a hospitality venue than a traditional medical office. The clinic is fully equipped to support One Medical's technology-enabled care model and day-to-day clinical operations.
